Active duty military and reservists can file free using any of TurboTax’s DIY online packages. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax experts. We’ll let you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS. We also offer full audit representation for an additional fee with MAX Defend & Restore. We believe that every person deserves affordable access to quality tax preparation services — especially during tax season, when time is of the essence. Our tax preparers help customers file their taxes right in their own homes by providing them with one on one support throughout the entire tax filing process.

TurboTax says its own AI-powered tax help is available on all of its free products this tax filing season. And its “TurboTax Live Assisted Basic,” which lets taxpayers ask questions of tax pros in real time, is free through March 31, according to a spokeswoman. But only customers who have “limited credits” — meaning they have a simple tax return and they’re claiming the earned income tax credit or child tax credit, but no other tax credits — can take advantage of that offer. TurboTax has a free option for qualified customers for both federal and state simple tax returns only, and you can use it at any income level when you file with the Basic Edition (not all taxpayers qualify). The basic version supports W-2 income, retirement account distributions, unemployment income, interest and dividend income, the earned income tax credit, and the child tax credit.

  1. We believe everyone should be able to make financial decisions with confidence.
  2. You can also pay an additional fee to move to Full Service and have your tax return prepared for you.
  3. You can connect with a customer service representative by phone, email, or chat.
  4. If you have a more complex return, you will pay $59 to $64 to file each state tax return.
  5. No matter how complex your tax situation, you can get advice from tax experts who can help you finish your taxes error-free, review your return at the end, and guarantee you’ll get every dollar you deserve.

For instance, at if you’re self-employed and tax savvy, TaxSlayer can be an especially good value, with a package designed for self-employed tax returns priced at $52.95, compared with $89 for a comparable package from TurboTax. Keep in mind, however, that you’d be paying a lower price at the cost of a less sophisticated user interface. One of the advantages of using tax preparation software like ProSeries Professional is that it can help you save time.

How Does TurboTax Work?

Our calculations are 100% accurate so your taxes will be done right, guaranteed, or we’ll pay you any IRS penalties. Hand off to an expert matched to your unique needs, who will get to know you and your tax situation. A local expert matched to your unique situation will get your taxes done 100% right, guaranteed. We may receive commissions from some links to products on this page.

TurboTax offers a 24/7 chatbot that answers your tax-related questions. Offers a high-quality user interface and access to experts and is especially valuable for self-employed filers who use QuickBooks integration. We believe in continuous improvement and encourage you to learn new skills and techniques through training classes, conferences, and other learning opportunities. If you want to further your career by learning how to use new tax-related technology or software programs, we can help make that happen. As Intuit continues to grow the TurboTax Live business,  we’re looking for people who are ready to join us on our journey. We offer many opportunities for career growth, from entry-level positions to higher-level managerial roles.

You must be an authorized e-file provider and have an EFIN to submit electronic returns. You may do so through a company or by purchasing turbo tax tax expert the software yourself. You also must obtain a preparer tax identification number (PTIN) from the IRS to prepare taxes for others.

We do your taxes for you

It can also help you identify deductions you might not know you were eligible for. With TurboTax Live Assisted, you can file confidently with experts by your side. No matter how complex your tax situation, you can get advice from tax experts who can help you finish your taxes error-free, review your return at the end, and guarantee you’ll get every dollar you deserve. TurboTax packages up the things most people need to file their taxes. While some people with very complex or unique situations may feel more comfortable with the direct assistance of a tax professional, the majority of tax situations are easily covered by TurboTax. When you access Live Help, you’ll enter some information about your question.

Frequently Asked Questions (FAQs)

As part of our Lifetime Guarantee, you can file with complete confidence knowing that you’ll get your maximum refund, 100% accuracy, and audit support for your return’s full 7-year lifetime.Yes. We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff. With Live Full Service, you’re matched to a dedicated tax expert who will do your taxes, start to finish, and review them with you before filing. Where available, you will have the option to choose an independent Intuit TurboTax Verified Pro. We do our best to make sure you start with the right product to cover your tax situation, but it’s possible that we’ll uncover something along the way that requires you to upgrade your version of TurboTax. For example, if you started in our Free Edition, but we later learn you had investment sales (not covered in Free Edition), we’ll ask you to upgrade to cover your investment sales.

But like many things with taxes, it all depends on your personal situation. Maybe cutting it close is one of many tiny ways you rage against the machine. So long as you avoid late payment penalties, you’re golden. Intuit offers a variety of remote positions for TurboTax Live.

How can I file my taxes for free with IRS Direct File?

When major tax-preparation brands TurboTax, made by Intuit, and H&R Block say they’ll do income tax returns at no cost, that only applies to certain people. Despite what its misleading advertisements promise, TurboTax usually costs money. The majority of tax filers don’t qualify for its free tax-filing service. Turbotax Premium users, including freelancers and small business owners, sometimes pay hundreds of dollars to file. Our experts answer readers’ tax questions and write unbiased product reviews (here’s how we assess tax products). In some cases, we receive a commission from our partners; however, our opinions are our own.

TurboTax my way

During the tax season is when you’ll see the most activity, so you have to work a lot if you want to make the big bucks. Some of them will even lie and provide you with fraudulent information to include on a return. Understanding potential types of information people may lie about and how to recognize fraud is vital for success.

TurboTax is a good option for those with complicated tax situations who need expert help preparing their returns and are willing to pay a premium price for that service. It also can be a good choice if you’d like to hand off your tax documents to a professional and have them do all the work for you. Small business owners who use QuickBooks for their accounting may also like TurboTax, as both services are provided by the same company, with integration between them. With Live Assisted, you prepare your taxes at your own pace and on your own time by answering simple questions about your life and taxes. When you need help from a tax expert, just select the “Live Help” button, and we’ll connect you. You can discuss your questions over the phone, via live chat, or via one-way video on your screen.

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